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hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage.

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When You Don't Opt In

Columnist Nancy Mendelson unpacks a reader's question about the etiquette of opting in...or not.

Jan 11, 2024

When You Don't Opt In

When You Don't Opt In

WTAF Has Happened to Professionalism?

Columnist Nancy Mendelson has a run in with someone...it has her wondering, "what does professionalism mean today?"

Sep 28, 2023

WTAF Has Happened to Professionalism?

WTAF Has Happened to Professionalism?

Does Anyone Care About Etiquette Anymore?

As we head into the holiday season, does anyone care about manners? Columnist Nancy Mendelson unpacks.

Dec 1, 2022

Does Anyone Care About Etiquette Anymore?

Does Anyone Care About Etiquette Anymore?

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Celebration, Innovation + Big Reveals: Forbes Travel Guide Summit 2025 Recap

From Crisis to Connection: How the W Shanghai Redefined Hospitality for a Traveler in Need

Tiffany Cooper Talks Mentorship, Impostor Syndrome, and Building Mandarin Oriental’s Future

Trains, Yachts, and Timeless Luxury: Gilda Perez-Alvarado on Her First Year Leading Orient-Express

ILTM 2024: Key Themes and Insights From the World’s Biggest Luxury Travel Show

The Hospitality Fashion Revolution: Inside the Rise of ‘Resort Core’

Demure’s Moment in the Spotlight: Cute, Cutesy… Cringeworthy?

How IHG’s RISE Program is Breaking Barriers for Women in Hospitality: 5 Questions with Rani Hammond, SVP Global HR

Women Win Big at The World’s 50 Best Hotels

Cut to the Chase: Rena Shah on Chase Travel's Growth, Hot Travel Trends, plus Insider Tips on Using Your Points!

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