hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage. 

Becoming a mother while running a business in travel and hospitality didn’t change my ambition. It did change my systems, my approach, and my awareness of invisible labor.

Nancy Mendelson reflects on five years of hertelier. She shares why it was important to build a media platform for women in hospitality, even without an end goal in mind.

Jenna shares how mentorship shaped her career and how she builds and leads Hilton’s lifestyle brands.

From gingerbread to red velvet s’mores, discover holiday cookie recipes shared by women in hospitality, from global hotels to home kitchens.

CEO Lennert de Jong of Another Star, formerly of citizenM, shares how he supports women in hospitality, tackles privilege and leads with real allyship.

Why has basic courtesy vanished? This piece unpacks the rise of non-response culture, why silence isn’t neutral, and what it reveals about our evolving professional norms.