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From Crisis to Connection: How the W Shanghai Redefined Hospitality for a Traveler in Need
Stranded in Shanghai, Kim Lawton found unexpected care and friendship through the extraordinary hospitality of the team at the W.
Jan 29
Balancing Instinct and Insight: Mastering Decision-Making in a Fast Paced Environment
Discover how we can use intuition while making decisions in a fast-paced environment with hotelier Jurana Thorburn.
Mar 14, 2024
How to Move On After Being Passed Over
Want to know how to handle rejection? Expert Kate Buhler shares her tips on how to deal with being passed over for promotions.
Jan 14, 2024
Do You Believe in a "Hospitality Gene"?
Columnist Nancy Mendelson makes a case for the "hospitality gene."
Jul 28, 2022
