Who’s dumb? Guests Or Hotels That Put In Too Much “Smart” Tech
Hotels.com’s 2025 Innsights survey finds hotels upgrading smart room tech—but guests still want comfort, clarity, and human service.
Sep 11


Hotel Room “Innsights” Report: Hotels.com Pulls Back the Covers on the Surprising World of Hotel Operations
Hotels.com’s 2024 Hotel Room Innsights Report reveals surprising trends in hotel operations, from quirky requests to hidden luxury perks.
Sep 16, 2024


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