hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage. 

Mercedes (Mercy) Castillo, Pastry Chef at The Ritz-Carlton Bal Harbour, Miami, shares how her journey from Cuba to luxury hospitality shaped her approach to pastry, confidence, creativity, and women’s leadership in the kitchen.

Ritz-Carlton Bal Harbour GM Eugenia Dwyer shares her leadership journey, Art Basel programming, and insights on culture-driven luxury travel for women in hospitality.