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I love helping people and our industry and it’s really rewarding for me and helps me learn and stay current

trends are all over social media, coming from novices to trained experts like yourself, how do you stay

your satisfaction as a guest—whether you were there for a drink, a meal, a conference, or a long-term stay Globally, we’ve got about 7500 or so hotels across 30 brands: including our select brands and extended stay

that turned employees into “brand ambassadors” such as when the Pan Pacific encouraged employees to stay

and the authentic cultural experiences – sailing the Flores sea, visiting the pearl farms in Vietnam, staying

One of our SOPs is that each cleaner leaves a handwritten note to the guest wishing them a great stay

online events will never fully replace in-person events, nor should they, but they are certainly here to stay

to minimize the negative impact and enhance the positive impact on the planet throughout a guest’s stay

What happens in Vegas, stays in Vegas…except maybe a cocktail recipe?

I have been fortunate to stay at some impressive hotel properties during my trips.

couple of years have been challenging for the hospitality sector, how did you personally navigate and stay

Please stay tuned for interviews from ILTM with Gilda Perez-Alvarado, CEO of Orient-Express and Chief