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International Hospitality Institue Names "100 Most Powerful People" in USA & Globally
Read about the leaders who are shaping our industry according to the International Hospitality Institute!
Jul 28, 2022
The Power of Eye Contact in Hospitality
The Eyes Chico, They Never Lie. You’ve heard this before right? Contributor Maria Navarro explains why it’s true.
Jul 28, 2022
Do You Believe in a "Hospitality Gene"?
Columnist Nancy Mendelson makes a case for the "hospitality gene."
Jul 28, 2022
18 Leading Organizations Unite to Form the Women in Hospitality Leadership Alliance
Stronger together, 18 organizations join forces to promote women in hospitality!
Jul 26, 2022
Why Does Working in Hospitality Change You as a Person?
New contributor Maria Navarro contemplates how hospitality has changed her outlook––very relatable!
Jul 21, 2022
Change: the One Constant
Maria is about to move to Whistler, BC to take a new role with Four Seasons Hotels & Resorts, she reflects on the move.
Jul 19, 2022
Delighting Luxury Guests at the Dorchester Collection: Zoe Jenkins, GM, Coworth Park
Some forty years into her career, Zoe Jenkins is still as motivated as ever to delight and deliver luxury service.
Jul 18, 2022
"Invest In Women. Pay Women. Hire Women." Dawn Gallagher on Leadership + the Shirt that Stole HSMAI
A strong believer in the power of women, Dawn shares her thoughts on leadership.
Jul 15, 2022
Why Recognition Matters, Whether You're Kelly Reilly on Yellowstone or Working in Housekeeping
Recognition and appreciation––both are essential for building and maintaining a thriving culture. Nancy Mendelson unpacks...
Jul 14, 2022
AAHOACON 2022: Let’s Build a Bigger Table for Women
New contributor Maria Navarro shares highlights from an insightful panel of female leaders at AAHOACON.
Jul 13, 2022
Revenge Travel Rages On Despite Inflation
Last week over the 4th of July weekend, the TSA reported the highest volume of U.S. travelers since the pandemic began in 2020. ...
Jul 12, 2022
Top 5 Takeaways from TTG Fairer Travel Week
Important points discussed on sustainability and DEI from the TTG Fairer Travel Week.
Jul 11, 2022
