hotel general manager

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Latest stories....

I've Had the Time of My Life: Heidi Stone, President & CEO, Mountain Lake Lodge

Heidi has put Mountain Lake Lodge on the map as the filming location for Dirty Dancing, but she nearly didn't even get the job.

Rising from Within: Nydia Hoskins, GM, Omni Las Colinas

Nydia started at 19 working as a front desk agent, today she is the General Manager of the 421-room Omni Las Colinas in Dallas.

Bringing Luxury to Senegal: Souadou Niang’s Journey to Hotel Ownership

From housekeeper at a Ritz-Carlton to managing her own luxury hotel in her hometown of Dakar, Senegal, Souadou shares her inspiring story.

Creating the Caribbean Dream: Patricia Affonso Dass, CEO and Group GM Ocean Hotels, Barbados

A native to the islands, warm hospitality has always been in her blood. Patricia shares her Caribbean career journey.

From Drag Shows to Speed Dating–GM Sherry Abedi Brings the Buzz to Viceroy Hotels

Sherry worked her way up through all hotel departments and credits her variety of experience to her success.

9 Questions with Kristina Snaith-Lense on Running the Design-Driven Upper House Hotel in Hong Kong

Inspired by her late grandfather, Kristina shares what drew her to hospitality and how she worked her way up to GM.

6 Tips for a Successful Hotel Renovation with Melissa Green, GM, Hyatt Regency Boston / Cambridge

Melissa Green shares her top learnings from a recent overhaul of the public spaces of the 479-room Hyatt Regency Boston.

Connie Wang, Managing Director, Hotel Figueroa

Feminist and passionate hotelier, Connie caught the hospitality fever at a local inn, graduated from Cornell, worked her way up and up!

Lodging Legend: Valerie Ferguson, Regional General Manager, Deluxe Resorts at Walt Disney World

Literal legend in the industry, Val has led the way not only for women but for all people of color...opening doors and shattering ceilings.

UK General Managers Open Up...About Opening Up

Moving two part video series with seven UK hotel General Managers about business and leadership in this challenging time.

Peace Corps to... Brunch? Anna Frumes, The Borland House Inn & Restaurant, New York

Owner/manager and chef...Anna's journey working in her parents’ diner, studying spiders, Peace Corps, and IR master's at Columbia, to food.

Joanne Taylor-Stagg, General Manager, The Athenaeum Hotel & Residences, London

As a girl in South Africa, Joanne loved five-star afternoon tea with her granny Sue. Now she's GM of London's glam Athenaeum Hotel.

Abby Murtagh, General Manager, Arizona Biltmore, a Waldorf Astoria Resort

Spearheading one of the most anticipated hotel openings of 2021, General Manager Abby Murtagh is busy. Not only is the country, and the...