What's Your Process? How Christina Poon, GM, W New York–Union Square Leads a Successful Meeting
Reinventing a flagship hotel is BIG. Where do you even start to get your team onboard? A successful meeting is step one.
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Latest news...
- Nov 3, 2022
Abby Murtagh Named Vice President of Operations at The Broadmoor in Colorado Springs
Bringing a fresh perspective to the legendary 104-year-old resort, Abby Murtagh will take the helm in January.
- Jun 22, 2022
Making History at The Carlyle: Marlene Poynder is the First Woman to Lead the Iconic NYC Hotel
For the first time in the 90+ year history of The Carlyle Hotel, a woman has been appointed managing director.
- May 29, 2022
Leading the way for women in Saudi Arabia: Maria Bou Eid, The House Hotel Jeddah City Yard
Saudi Arabia is building up tourism as part of a massive economic development program, Vision 2030. Women are a big part of the changes.
- Mar 30, 2022
I've Had the Time of My Life: Heidi Stone, President & CEO, Mountain Lake Lodge
Heidi has put Mountain Lake Lodge on the map as the filming location for Dirty Dancing, but she nearly didn't even get the job.
- Mar 14, 2022
Rising from Within: Nydia Hoskins, GM, Omni Las Colinas
Nydia started at 19 working as a front desk agent, today she is the General Manager of the 421-room Omni Las Colinas in Dallas.
- Jan 16, 2022
Bringing Luxury to Senegal: Souadou Niang’s Journey to Hotel Ownership
From housekeeper at a Ritz-Carlton to managing her own luxury hotel in her hometown of Dakar, Senegal, Souadou shares her inspiring story.
- Nov 30, 2021
Creating the Caribbean Dream: Patricia Affonso Dass, CEO and Group GM Ocean Hotels, Barbados
A native to the islands, warm hospitality has always been in her blood. Patricia shares her Caribbean career journey.
- Nov 24, 2021
From Drag Shows to Speed Dating–GM Sherry Abedi Brings the Buzz to Viceroy Hotels
Sherry worked her way up through all hotel departments and credits her variety of experience to her success.
- Nov 10, 2021
9 Questions with Kristina Snaith-Lense on Running the Design-Driven Upper House Hotel in Hong Kong
Inspired by her late grandfather, Kristina shares what drew her to hospitality and how she worked her way up to GM.
- Oct 27, 2021
6 Tips for a Successful Hotel Renovation with Melissa Green, GM, Hyatt Regency Boston / Cambridge
Melissa Green shares her top learnings from a recent overhaul of the public spaces of the 479-room Hyatt Regency Boston.
- Jul 15, 2021
Connie Wang, Managing Director, Hotel Figueroa
Feminist and passionate hotelier, Connie caught the hospitality fever at a local inn, graduated from Cornell, worked her way up and up!
- Jun 26, 2021
Lodging Legend: Valerie Ferguson, Regional General Manager, Deluxe Resorts at Walt Disney World
Literal legend in the industry, Val has led the way not only for women but for all people of color...opening doors and shattering ceilings.
- May 22, 2021
UK General Managers Open Up...About Opening Up
Moving two part video series with seven UK hotel General Managers about business and leadership in this challenging time.
- May 11, 2021
Peace Corps to... Brunch? Anna Frumes, The Borland House Inn & Restaurant, New York
Owner/manager and chef...Anna's journey working in her parents’ diner, studying spiders, Peace Corps, and IR master's at Columbia, to food.
- May 4, 2021
Joanne Taylor-Stagg, General Manager, The Athenaeum Hotel & Residences, London
As a girl in South Africa, Joanne loved five-star afternoon tea with her granny Sue. Now she's GM of London's glam Athenaeum Hotel.
- Mar 10, 2021
Abby Murtagh, General Manager, Arizona Biltmore, a Waldorf Astoria Resort
Spearheading one of the most anticipated hotel openings of 2021, General Manager Abby Murtagh is busy. Not only is the country, and the...
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