hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage. 

In a culture that often equates caring with anger, Nancy Mendelson argues for a quieter kind of engagement rooted in clarity, restraint, and self-respect.

Nancy Mendelson unpacks why awareness of the loneliness epidemic has not made people feel less alone, and explores the difference between being alone, feeling lonely, and building real connection.

It's OK to trust your instincts on people you meet. We don't have to like everyone. And we shouldn't betray ourselves to accommodate others.

Why does behavior that once shocked us now feel routine? A deeper look at America’s political turbulence and whether we’re living through a societal reset.

Why has self-regulation and inner steadiness become mainstream? Nancy Mendelson examines the rise of emotional intelligence language online and what it signals about stress, instability, and shifting cultural authority.

A thoughtful reflection on why wisdom can’t be rushed, mistakes aren’t failures, and growth only comes through lived experience. A new hertelier column by Nancy Mendelson.

Venting is being rebranded as trauma dumping. Nancy Mendelson examines friendship, emotional labor, boundaries, and why messy, real connection still matters.

Nancy Mendelson reflects on five years of hertelier. She shares why it was important to build a media platform for women in hospitality, even without an end goal in mind.

Why has basic courtesy vanished? This piece unpacks the rise of non-response culture, why silence isn’t neutral, and what it reveals about our evolving professional norms.

Why do people question ambitious women? Nancy unpacks the myth that women “don’t need to work,” challenging age, purpose, and career expectations in hospitality.

Women everywhere are underpaid—not because we lack worth, but because gratitude, fear, and invisible labor keep us from asking for it. Here’s how to change that.

In a world that rewards noise over nuance, real change starts small...with kindness, empathy, and the courage to care when it’s easiest to turn away.

Flawless isn’t always powerful. The best presentations connect, not perform—when you stop polishing and start being present, real impact begins.

Do you hide behind your inbox? Nancy Mendelson unpacks why real conversations build clarity, trust, and stronger relationships.

Ageism is the bias that won’t age out—hurting health, careers, and culture. It’s time to call it out and value wisdom, resilience, and experience at every stage.

The latest victim of cancel culture....Jimmy Kimmel.

Redefining “time well spent”: it’s not just productivity, but processing life—grief, joy, love. Quiet reflection is essential, not wasted.

We spend our lives chasing perfection, but what we truly crave is to be seen. Nancy Mendelson on why being noticed isn’t the same as being valued.

Like all of our hertelier content, we never know which topics will resonate in real time…or over time, which is why we frequently check...

Money talks—but should it? This piece questions why we equate wealth with wisdom, and explores why we must amplify overlooked voices, especially women’s.