Feb 23
47 Years in Hospitality: Valerie Ferguson’s Biggest Career Lessons
Reflecting on her decades in hotel operations, legend Valerie Ferguson shares the 5 biggest lessons she learned.


Nov 27, 2024
Demure’s Moment in the Spotlight: Cute, Cutesy… Cringeworthy?
Dictionary.com’s Word of the Year is ‘Demure’—but at Hertelier, we say it’s time to ditch the quiet and vote for ‘Badass’ in 2025!


Jun 19, 2024
It's Not The One Thing...It's The Last Thing
How do you know when the time is right to end a relationship? Columnist Nancy Mendelson unpacks...


Apr 26, 2024
Alchemist in the Kitchen: Paula Muñoz, Executive Chef, Grand Hyatt Playa del Carmen, Mexico
From learning to make hot sauce to heating up commercial kitchens in Mexico, Spain and the US, Chef Paula Muñoz shares herstory. It's HOT!


Mar 14, 2024
Balancing Instinct and Insight: Mastering Decision-Making in a Fast Paced Environment
Discover how we can use intuition while making decisions in a fast-paced environment with hotelier Jurana Thorburn.

Jan 14, 2024
How to Move On After Being Passed Over
Want to know how to handle rejection? Expert Kate Buhler shares her tips on how to deal with being passed over for promotions.


Dec 26, 2023
Mind Over Matter: Orianne Gambino's Ultimate Guide to Setting Mindset Goals for 2024
Who do you want to be a year from now? Find out how to set Mindset Goals for 2024, allowing you to focus on what you actually want.


Dec 16, 2023
Brenda Collin, EVP, on How Preferred Hotels & Resorts is Setting Managers Up to Be Future Leaders
A new program with Cornell University has Preferred Hotels preparing managers to rise through the ranks. We get the scoop!


Nov 21, 2023
Phocuswright 2023: Meet the Female Founders Navigating Innovation in Hospitality Tech
An insight into Phocuswright's event showcasing the intersection of travel and technology. We meet the Female Founders in Hospitality.


Nov 9, 2023
Why You Need a Team of Mentors + How to Find Them
Prof Ruth Gotian has spent her career studying high-achievers. She discovered one thing they have in common––a team of mentors.


Jan 5, 2023
Is Hospitality Your Calling?
What is the difference between a job, career or calling? And is hospitality yours? Columnist Nancy Mendelson unpacks.


Aug 4, 2022
Why Smart Women Ignore Red Flags
Why do we keep doing this!? Columnist Nancy Mendelson unpacks why smart women ignore red flags.


Jul 21, 2022
Why Does Working in Hospitality Change You as a Person?
New contributor Maria Navarro contemplates how hospitality has changed her outlook––very relatable!


Jun 22, 2022
Making History at The Carlyle: Marlene Poynder is the First Woman to Lead the Iconic NYC Hotel
For the first time in the 90+ year history of The Carlyle Hotel, a woman has been appointed managing director.


May 19, 2022
Louise Bang, RVP, Sales + Distribution - Caribbean + Latin America, Marriott International
Louise Bang has worked her way up the ranks in sales with Marriott, she shares her story...and what GLEISURE is.


Jan 28, 2022
Cheers to Clever Cocktails: Paige McGroarty, The Langham, Boston
From waitress to cocktail creator, Paige shares her climb to become food & beverage manager at swanky five-star hotel, The Langham, Boston.


Jan 19, 2022
The New Face of Networking is Masked! Are you ready?
Having not been to a networking event––with real people (!)––in some time, I reflect on how I could have been more effective.


Nov 28, 2021
Bubbling Up from Brooklyn: Marvina Robinson, CEO, B. Stuyvesant Champagne
From a career on Wall Street to creating Bed Stuy's first Champagne brand, Marvina shares her start-up story.


Nov 11, 2021
Do Shared Values Matter?
A reader asks Nancy about the importance of shared values in the workplace.


Sep 27, 2021
First Job POV: A Whole World Behind Closed Doors
Maria shares her thoughts about guest service starting her first job with Four Seasons Hotels & Resorts

