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5 Irritating Phrases You Should Avoid Writing in Emails

A LinkedIn post with over 95k views (!) inspired us to summarise the best advice to avoid coming off petty or passive-aggressive in emails

Am I right??!!??

Nancy unpacks why she likes to be right...and how to get heard in the first place.

Is it Easier to Apologize than Ask for Permission?

A common conundrum. What is the best way: to ask first or to say sorry?

Boss Wants to be Besties and It's Not Cool

Advice columnist Nancy Mendelson helps a reader deal with a boss who's friendly, but not in a good way.

Joanne Taylor-Stagg, General Manager, The Athenaeum Hotel & Residences, London

As a girl in South Africa, Joanne loved five-star afternoon tea with her granny Sue. Now she's GM of London's glam Athenaeum Hotel.

Jenny Lucas, Senior Vice President, Operations, Loews Hotels & Co

What does it take to move up the corporate ladder in the hotel industry? Do you constantly need to be on the treadmill of looking...

Keep those Dogs From Barking: 5 Tips for Avoiding Foot Pain and the Best Shoes for an 8 + Hour Shift

10,000 steps? Ha! Many hotel employees rack up 10K before break time, not to mention the hours you spend just standing. No doubt, your...