

Burn Out or Depression...do you know the difference?
COVID has served as a trigger for both burnout and depression, but do you know the difference? Nancy offers help and suggests help.
Sep 30, 2021


First Job POV: A Whole World Behind Closed Doors
Maria shares her thoughts about guest service starting her first job with Four Seasons Hotels & Resorts
Sep 27, 2021


Bringing Broadway and Tourism Back to NYC with Women Leading the Charge
NYC is famously resilient, always coming back stronger than before. This time, there are more women in charge!
Sep 24, 2021


Why We Need to Challenge Cancel Culture
Cancel culture has permeated society...Nancy unpacks the trope and offers up an alternative.
Sep 23, 2021


Why "The White Lotus" is So Haunting for Hoteliers
Have you watched The White Lotus? It cuts so close to the bone, some hoteliers are desperate for a support group.
Sep 19, 2021


ESG: The Buzzword You Need to Know About
ESG is a hot topic in the hotel industry, but do you know why? Click to read the basics on ESG and why it is so important.
Sep 16, 2021


Was I "gaslighted" at work?
A reader asks Nancy what to do if a colleague has you questioning reality-gaslighting-and how to handle it.
Sep 15, 2021


Want to OWN a hotel? 3 New Programs Help Women Become Hotel Owners
The scoop on three new programs teaching women the fundamentals of hotel ownership.
Sep 14, 2021


Weight, what??
A weighty question...Nancy unpacks years of baggage related to eating and body image.
Sep 9, 2021


How to Network Like a Pro with Davonne Reaves, The Vonne Group
Without any insider connections, Davonne became the youngest Black woman to own a hotel at age of 33. How did she do it? NETWORKING.
Sep 5, 2021


New Study on Women and Minorities in Hospitality: Change Starting from Entry-Level not Leadership
A new study of 400 globally shows that women and minorities still are not well represented in hospitality leadership, but change is afoot.
Sep 5, 2021


Service in the Eye of the Storm
In the wake of the devastation wrought by Hurricane Ida, Nancy pays tribute to those who live to serve.
Sep 2, 2021
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