Help Yourself with Better Self-Talk
We are mean to ourselves! 90% of self-talk is negative. Columnist Nancy Mendelson shares techniques to change your self-talk.
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How to Land a Job 101: New Graduate Edition
Nelma Neto shares tips from her successful job hunt as a new graduate.
Career Ascent: Andrea Foster, SVP, Development, Marcus Hotels & Resorts
Andrea is passionate about paying it forward and offers lots of advice along with her career path in hotel development.
#KeepTheGrey
Is the decision to 'go grey' becoming more black and white? Nancy Mendelson unpacks what happened to Canadian TV reporter Lisa LaFlamme
Quiet Quitting Isn't New...Just Louder
Have you heard about "Quiet Quitting"? Columnist Nancy Mendelson explains the trend and unpacks why it's been around forever!
Is it Easier to Apologize Than Ask for Permission?
What do you think? Better to say sorry or ask for permission?
Summer Reading! New Book on Leadership by Dr. Lalia Rach
How do you manage what others think of you as a leader? Dr. Lalia Rach has written the book to help YOU write the book on YOU!
Red Flag Redux
Lots of interest in the "red flags" so columnist Nancy Mendelson unpacks again with the help of readers like you!
Why Smart Women Ignore Red Flags
Why do we keep doing this!? Columnist Nancy Mendelson unpacks why smart women ignore red flags.
The Power of Eye Contact in Hospitality
The Eyes Chico, They Never Lie. You’ve heard this before right? Contributor Maria Navarro explains why it’s true.
Do You Believe in a "Hospitality Gene"?
Columnist Nancy Mendelson makes a case for the "hospitality gene."
Why Does Working in Hospitality Change You as a Person?
New contributor Maria Navarro contemplates how hospitality has changed her outlook––very relatable!
Delighting Luxury Guests at the Dorchester Collection: Zoe Jenkins, GM, Coworth Park
Some forty years into her career, Zoe Jenkins is still as motivated as ever to delight and deliver luxury service.
"Invest In Women. Pay Women. Hire Women." Dawn Gallagher on Leadership + the Shirt that Stole HSMAI
A strong believer in the power of women, Dawn shares her thoughts on leadership.
Why Recognition Matters, Whether You're Kelly Reilly on Yellowstone or Working in Housekeeping
Recognition and appreciation––both are essential for building and maintaining a thriving culture. Nancy Mendelson unpacks...
AAHOACON 2022: Let’s Build a Bigger Table for Women
New contributor Maria Navarro shares highlights from an insightful panel of female leaders at AAHOACON.
Be a Badass at Any Age
Having a positive mindset is a choice...columnist Nancy Mendelson gets a reminder of this from a formidable centenarian.
How to Get Out of Your Own Way
Ever have someone say to you "if only you'd get out of your own way..."? Nancy unpacks this unhelpful comment and offers tips!
New DEI Non-Profit for Hospitality Launches with 12 Not-to-Miss Interviews
Industry legends David Kong, Rachel Humphrey, and Lan Elliott have joined forces to launch DEI Advisors, a new platform for learning.
Can Imposter Syndrome Be Good?
Most people experience "Imposter Syndrome," columnist Nancy Mendelson unpacks how it can be good.
